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Accessibility help

Get urgent help

Going through a crisis or need help now? There are lots of organisations out there to support you.

If someone’s life is in immediate danger, please call 999.

On this page we provide details for organisations who provide free, 24/7 support to people in the UK. There's information for support if you're:

Get support now

Shout (in partnership with Place2Be)

Shout (in partnership with Place2Be)

Text CONNECT to 85258

  • Free
  • Available 24 hours a day
  • For anyone in the UK.

Find out how Shout works


Call 0800 1111

  • Free, available 24 hours a day
  • For children and young people in the UK, aged 18 and under

  • Chat online (set up an account first)
  • Send an email (set up an account first).

Find support from Childline


Call 116 123

  • Free
  • Available 24 hours a day
  • For anyone in the UK

  • Send an email (response within 24 hours).

Get help from Samaritans

I’m under 18 and in need of support

If you’re worrying about something, talk to an adult you trust as soon as possible. This could be:

Kooth is an online wellbeing community where you can get free, safe and anonymous support. Please note that Kooth is not available in all areas of the UK.

Find other places where you can get help and advice

Knowing I wasn't alone got me through a difficult night. Texter, Shout

I’m a parent, carer or adult worried about a child

If their life is in immediate danger, call 999.

If there’s no immediate danger, we recommend you talk to someone who can help you understand what your child might be going through. They can then refer you to support and help available in your area.

You could:

  • talk to their school
  • make an appointment with their GP
  • take them to A&E if they need more immediate help
  • talk to the Place2Be staff member at their school OR a similar support service if the school doesn’t have Place2Be
  • talk to the Young Minds' Parents Helpline, which you can call for free on 0808 802 5544 (9.30am-4pm, Monday-Friday, UK)
  • contact an organisation like Shout or the Samaritans.

Read more about supporting your child or young person

Young Minds' Parents Helpline

Young Minds' Parents Helpline

Call 0808 802 5544

  • Free
  • For parents and carers concerned about their child
  • Monday - Friday, 9:30am - 4:00pm
Young Minds' Parents Helpline



Information and resources for parents and carers:

  • how to support a young person
  • looking after yourself.
Look at Mind's resources

I'm over 18 and in need of support

Call 999, or go to A&E, if you're in need of urgent support.

If there’s no immediate danger, we recommend you :

  • speak to your GP
  • contact Shout
  • contact Samaritans.

Where to get urgent help

Where to get urgent help

The NHS has information about where you can get urgent help, including:

  • NHS helplines
  • free listening services
  • what to do in a crisis.
Where to get urgent help

Support for school staff members

Education Support Partnership Helpline

Education Support Partnership Helpline

Call 08000 562 561 or text 07909 341229

  • Free
  • Available 24 hours a day
  • For teachers, school staff and educators
Find more information from Education Support