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Our policies

On this page, you'll find our main policies, procedures and terms and conditions for using our services. If you have questions or queries not answered below, don't hesitate to contact us by emailing enquiries@place2be.org.uk.

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Our work policies


Safeguarding policy

Find out what we do to protect children and young people who use our service.

Read our safeguarding policy


Feedback and complaints

Learn how we deal with complaints and where you can give us feedback.

Give feedback or submit complaint

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Environment, social and governance (ESG)

Learn how we're making sure our business practices are as ethical and sustainable as possible.

Read our ESG policy

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Equality, diversity and inclusion (EDI)

Read about our commitment to creating an equal, diverse and inclusive culture.

Discover our EDI action plan

Our website policies

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Terms of website use

Read the terms and conditions you agree to when you use our website.

Read terms of website use

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Terms and conditions

Read the terms and conditions (T&Cs) for using our website and services.

Read T&Cs

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Privacy policy

Learn about what we do to protect your personal information.

Read privacy policy

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Learn about what we're doing to make our website accessible to everyone.

Read accessibility statement

Our fundraising terms and conditions (T&Cs)

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Fundraising T&Cs

Read the terms and conditions for any fundraising you might undertake for Place2Be.

Read fundraising T&Cs

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Own place T&Cs

Read the T&Cs you agree to when you have your own place at an event and are choosing to fundraise for Place2Be.

Read own place T&Cs